At Stella Writes LLC, we are committed to delivering high-quality content and ensuring our clients are satisfied with our work. Please read our Refund Policy carefully to understand how refunds are handled.
- Eligibility for Refunds
Due to the nature of custom writing services, refunds are granted only under specific circumstances:
If work has not yet started on your project and you cancel your order, you may be eligible for a full refund.
If work has begun but not yet been completed, you may be eligible for a partial refund, depending on the amount of work completed.
If you are dissatisfied with the delivered content, we will first work with you to revise and correct it, as per your selected package’s revision policy.
- Non-Refundable Situations
Refunds will not be granted if:
The project has been fully completed and delivered.
You fail to provide necessary information, feedback, or approvals in a timely manner.
You change your mind about the project scope after work has begun.
The content has been published, used, or distributed by you.
- Revision Commitment
Before requesting a refund for dissatisfaction, you agree to allow Stella Writes LLC to make reasonable revisions to meet your expectations. We strive to get it right for you!
- How to Request a Refund
To request a refund:
Email us at info@stellawritesllc.com with your order details and reason for the request.
Include any supporting information or documentation.
We will review your request within 5 business days and respond with the outcome.
- Refund Method
Approved refunds will be processed to your original payment method within 7–10 business days of approval.
- Contact Us
If you have questions about this Refund Policy or your eligibility, please reach out to us:
📧 Email: info@stellawritesllc.com
📞 Phone: +1 (520) 265-3761
🏠 Address: 569 N Carina Cir, Benson, AZ 85602